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Our office will also be closed between Wednesday, 27 December 2023 to 29 December 2023 (Christmas Day to New Year’s Day). Support via phone and email will not be available during this time.

Levy submissions and updates can be made via the Levy Portal. Credit card transaction receipts will still be sent out instantly, but we will not process receipts for EFT payments until 2 January 2024.

Claims can be submitted via the Apprentice Portal and Claims Portal. However, we will not assess claims and make payments until 2 January 2024.

We wish you a Merry Christmas and a Happy New Year, and we look forward to supporting you in 2024.

Claims are still available through this portal, however paying the levy is no longer supported through this portal. Levy payments can be made through our new Levy portal, please click here.


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This is the logon page for the CTF Web Portal. If you are here to lodge Levies or Program Claims, please navigate to https://portal.bcitf.org. If unsure, please contact CTF.

If you are already registered, please enter your logon credentials in the "Logon" part below. If you do not have an account yet, you can register for a new account by clicking "Not Registered? Sign up now!" below. Please note that some sections of the website may not be accessible if you are not an authorised user.

Information about the Training Levy is available here.

Useful Guides:

Below are some helpful guides for using and registering in the portal:

CTF Portal Registration Process: Portal Registration Guide (PDF)

CTF Levy Process: Levy Process Guide (PDF)

CTF Program Claim Process: Program Claim Lodging Guide (PDF)


Any Questions: Call (08) 9244 0100 or Email inquiries@ctf.wa.gov.au
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